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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

MaKayla Phifer

March 9, 2023

5  out of  5 rating by MaKayla Phifer
"Autumn was such a pleasure to work with!! 10/10 recommend her for all insurance services!"

Jeffery Jerrolds

February 18, 2023

5  out of  5 rating by Jeffery Jerrolds
"Great place to do business. Very friendly and helpful staff."

Kim Golden

February 7, 2023

5  out of  5 rating by Kim Golden
"Will Britt is such a professional and so knowledgeable about the products and services he sells. As soon as you meet him, you've made a friend! He covers ALL of our insurance needs and even looks for ways to save us money, such as suggesting the "Drive Safe and Save" program that we just installed on all of our vehicles and immediately saved on our auto insurance! I highly recommend him for all of your insurance needs."

Lesia Jerrolds

February 7, 2023

1  out of  5 rating by Lesia Jerrolds
"Will Britt will lie to you and cost you money then cancel your insurance. We are getting a lawyer against him if we don't get our money back."

Swann Matata

January 27, 2023

5  out of  5 rating by Swann Matata
"Will helped me get insurance so fast! Such a great problem solver!"

Tina Southerland

November 2, 2022

5  out of  5 rating by Tina Southerland
"Autumn from State Farm is the best I've have a better experience with insurance from her since I switch from Progressive to State Farm."

katie herron

September 24, 2022

5  out of  5 rating by katie herron
"Hands down the best there is! We are so grateful to Will and his staff for their continuous care and help through everything from wrecks to new car purchases. Always the best service and ready to answer any questions or address concerns. Definitely like a good neighbor!!! Go see them today!"

Diane Boggi

August 28, 2022

5  out of  5 rating by Diane Boggi
"Always super helpful and efficient!!!! Have never let me down in any way!!! Thank you so much for your help!!! We love our house! B"

Geanie Jeffreys

August 26, 2022

5  out of  5 rating by Geanie Jeffreys
"Autumn is great!!!! She explains everything and is eager to answer questions I have. Great, friendly customer service."

Tiffany Lundin

August 26, 2022

5  out of  5 rating by Tiffany Lundin
"I highly recommend using autumn ive known her for years and trust her very well. she has taken care of me very well with all my insurance needs."

Marc Patterson

June 16, 2022

5  out of  5 rating by Marc Patterson
"Exceeded my expectations. A cut above in customer service!"

Clarence Burgess

February 16, 2022

5  out of  5 rating by Clarence Burgess
"Great agent great service."

tamenda king

December 13, 2021

5  out of  5 rating by tamenda king
"I love Will and his team. They are they BEST! Highly recommended!"

michelle barron

August 31, 2021

5  out of  5 rating by michelle barron
"I absolutely love these people...Mr Britt is an excellent agent...great personality...the lady I spoke with super nice ...great information from both of them...no hesitation in helping!!! I highly recommend will Britt and his staff!!!"

Becky McBride

May 27, 2021

5  out of  5 rating by Becky McBride
"They can be trusted"

Holley Moore

December 11, 2020

5  out of  5 rating by Holley Moore
"The Will Britt State Farm Agency really went out of their way to help my husband and I out with all of our insurance needs. They were very patient and informative with all our many questions. We highly recommend them! They offer top tier customer service!"

Brent Oliver

November 13, 2020

5  out of  5 rating by Brent Oliver
"The most helpful insurance agent you will deal with"

Mariah Whitman

October 20, 2020

5  out of  5 rating by Mariah Whitman
"Best Agent and Best Insurance Agent I’ve ever dealt with! Will Britt goes above and beyond for his clients!! I had a terrible wreck on a Wednesday and Will had me all fixed up by Friday! That’s in 2 days! If you’re not using State Farm or Will Britt as your agent, you’re missing out!!"

David Mccloskey

February 2, 2020

5  out of  5 rating by David Mccloskey
"The very best in customer service. Answered all our questions and immediate responses. A fantastic business."

Merinda Wilson

January 17, 2020

5  out of  5 rating by Merinda Wilson
"Very helpful with our insurance needs"

Taz Tillery

January 15, 2020

5  out of  5 rating by Taz Tillery
"Will and his staff are great! They make sure all of my insurance needs are met!"

April Scott

January 15, 2020

1  out of  5 rating by April Scott
"Our insurance payment was late, and the vehicle was involved in a wreck. We paid the insureance, and they told us that the insurance had NOT lapsed and that the wreck would be covered. It was not. Geico called saying State Farm said our policy was inactive. If that's the case, don't tell customers the opposite just to keep from losing business."

deborah vaughn

October 28, 2019

5  out of  5 rating by deborah vaughn
"Him and his staff are really good. Any time I have a question they are quick to get me a answer. I wish I had insurance with them 10 yrs ago could of saved myself alot of money...."

Daniel Cunningham

September 30, 2019

5  out of  5 rating by Daniel Cunningham
"5 stars just isn’t enough for this guy so here’s 10 more! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

Anna Hayes

June 29, 2019

5  out of  5 rating by Anna Hayes
"Will and his staff saved my husband and me a ton of money by switching to his agency and made us feel like we were more than just an insurance policy! We are so thankful to know that if something happens, we will be taken care of!!"